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Terms & Conditions

CUSTOMER CARE

At HotSlingz, we prioritize the privacy and safety of our customers. Our policies detail how we handle and safeguard your personal information. From secure payment processing to data protection, we are committed to maintaining the highest standards to ensure your trust and confidence in our services.

Hotslingz Return and Refund Policy

At Hotslingz, we take pride in the quality and uniqueness of every piece we offer. To maintain our high standards and continue delivering bold, unapologetic fashion, we maintain a strict no refund and no return policy on all custom orders.

 

​​​​All purchases made through Hotslingz are final sale. We do not offer refunds or accept returns on any customer orders, including but not limited to:​

  • Ordered incorrect size

  • Change of mind

  • Shipping delays

  • Custom or limited edition items

​Please refer to our sizing guide and product descriptions carefully before placing your order. If you have questions, reach out to our support team at HERE before purchasing.

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​Store Credit on Eligible Stock Orders

We understand that sometimes things don’t work out. For stock items only (i.e., non-custom, non-sale, non-limited edition), we may offer store credit at our sole discretion under the following conditions:​

  • The item is returned in unworn, unwashed, and original condition with all tags intact.

  • A return request is submitted within 7 days of delivery.

  • The item is approved by our team after inspection.

​Once approved, you will receive store credit equal to the item’s purchase price (excluding shipping costs), valid for use on future Hotslingz purchases.

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​How to Request Store Credit

To request store credit for an eligible stock item:​

  1. Email Hotslingz Customer service within 7 days of delivery with your order number and reason for return.

  2. Wait for our team to confirm eligibility and send return instructions.

  3. Ship the item back at your own cost within 5 days of approval.

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Please note: Returned items without prior approval will not be accepted or credited.

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​Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 3 days of delivery with photos and your order number. We will assess the issue and offer an appropriate resolution, which may include a replacement or store credit.

 

 

Hotslingz reserves the right to refuse any returns or requests that do not meet the above criteria.

 

Thank you for shopping with

Hotslingz - Talor Made for The Dream

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Hotslingz ​PRIVACY & SAFETY​

At Hotslingz, your privacy and safety are our top priorities. We’re committed to protecting your personal information and providing a secure shopping experience, every step of the way.

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Information We Collect

When you shop with Hotslingz, we may collect personal information that helps us process your order and improve your experience. This may include:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment information (processed securely via third-party platforms)

  • Order history

  • IP address and device information (used for analytics and fraud prevention)

 

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate with you about your order or account

  • Provide customer support

  • Improve our website, services, and product offerings

  • Send promotional emails (only if you’ve opted in)

 

We do not sell, rent, or share your personal data with third parties for marketing purposes.

 

Secure Payments

All transactions on our website are processed using secure encryption technology via trusted third-party payment processors (e.g.,PayPal, Stripe).

Hotslingz does not store your credit card information on our servers.

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Data Protection & Security

We use industry-standard security measures, including:

  • SSL encryption for data transmission

  • Firewalls and security monitoring

  • Secure servers for order processing

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While no system is 100% foolproof, we work diligently to protect your personal data and regularly update our security practices.

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Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic and user behavior

  • Improve site functionality

You can disable cookies through your browser settings, but some features of the site may not function properly as a result.

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Third-Party Services

We may use third-party tools and services (e.g., Google Analytics, Facebook Pixel) to improve our services and marketing efforts. These tools may collect anonymized data in line with their respective privacy policies.

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 Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of marketing communications at any time

 

To make such requests, email us at hotslings@gmail.com.

 

 Updates to This Policy

We may update this Privacy & Safety Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website means you agree to the latest version of this policy.

 

 

 

Questions or Concerns?

If you have any questions about your privacy or data safety, contact us at:

 

 hotslingzs@gmail.com

 www.hotslingz.com

 

Your trust means everything to us. Thanks for being a part of the Hotslingz community.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments

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